Aller au contenu principal

Frequently Asked Questions

All the answers to your questions about our services.

Do you want to entrust the maintenance of your professional premises, the preparation of your seasonal rentals, or the management of your secondary residence to a specialized team?

Find the answers to the most frequently asked questions about our services, our organization, and our areas of operation in the Alpes-Maritimes.

Our team is available to assess your needs and offer you personalized support.

What services does White Gloves Services offer?

White Gloves Services offers professional cleaning services, Airbnb housekeeping, hotel linen rental, property management, and maintenance for secondary residences.

We also support individuals looking to develop their skills through our specialized training in cleaning vacation rentals and preparing accommodations according to hotel standards.

In which cities do you operate?

Our teams operate throughout the Alpes-Maritimes (06), notably in Nice, Cannes, Antibes, Cagnes-sur-Mer, Mandelieu-la-Napoule, Mougins, Valbonne, and Sophia Antipolis.

We adapt our organization to the needs of businesses, concierge services, and property owners across our intervention area.

Do you offer cleaning services for businesses?

Yes. We provide services for the maintenance of offices, professional premises, shared areas of condominiums, and post-construction cleanings.

Our services can be one-time or regular, with an organization tailored to the activity, schedules, and requirements of each establishment.

How does your Airbnb cleaning service work?

We ensure the cleaning and preparation of vacation rentals between two stays, following protocols adapted to the requirements of conciergeries and owners.

Our services include restoring the property, preparing spaces, end-of-service checks, and, if needed, managing linens and consumables.

A photographic report can accompany the services to facilitate monitoring and reporting anomalies.

Do you offer rental and delivery of hotel linens?

Yes. We offer hotel linen rental solutions tailored to apartments, villas, and seasonal rentals.

Our services include providing linen kits, their delivery, and rotation according to the needs and arrangements made with each client.

Additional options can also be offered for the preparation of the accommodations.

Can you monitor and maintain a second home?

Yes. Our stewardship service supports owners of secondary residences and villas in the Alpes-Maritimes.

Depending on the selected package, we organize surveillance visits, prepare the home before the occupants' arrival, monitor maintenance, and coordinate necessary interventions.

The goal is to preserve the property and facilitate its management from a distance.

How do you guarantee the quality of your services?

Our teams apply intervention protocols, checklists, and verification procedures tailored to each service.

We pay special attention to finishes, space presentation, and the respect of materials.

When the service includes it, control photographs are taken to document the intervention and report any potential anomalies.

How to get a personalized quote?

To receive a quote, contact White Gloves Services through our online form by specifying the nature of your request, the location of the property, its size, and the desired frequency of service.

We will study your needs to offer you a tailored service and personalized pricing.

How long do you take to respond to a quote request?

We respond within 24 to 48 hours. For professional cleaning and post-construction cleaning, the rate is established after a technical visit.

What happens if a speaker is absent?

It is replaced within 24 hours, for all our contracts.

Can you step in at the last minute?

Yes, we have the ability to accommodate last-minute requests. Contact us with the date and type of accommodation or venue.

White Gloves Academy

Each speaker is trained to meet the demands of the very high-end: mastery of technical gestures, care of noble materials, absolute discretion, and strict adherence to protocols.

Integrated Laundry

Thanks to our dedicated processing unit located in Antibes, we ensure an internal, responsive, and impeccable handling of all household and reception linens.

Professional products

We preserve your spaces and the environment by using certified eco-labeled products and state-of-the-art equipment with high-efficiency particulate air (HEPA) filtration.